8278 BC-3B, Trail, BC, V1R 4W4, Canada
Dealership hours of operation
Mon - Sat 8:00 AM - 5:00 PM
Sun Closed
Dealership hours of operation
Mon - Fri 8:00 AM - 5:00 PM
Sat - Sun Closed
Dealership hours of operation
Mon - Fri 8:00 AM - 5:00 PM
Sat - Sun Closed
Dealership hours of operation
Mon - Sat 8:00 AM - 5:00 PM
Sun Closed
Dealership hours of operation
Mon - Sat 8:00 AM - 5:00 PM
Sun Closed
Dealership hours of operation
Mon - Fri 8:00 AM - 5:00 PM
Sat - Sun Closed
Dealership hours of operation
Mon - Fri 8:00 AM - 5:00 PM
Sat - Sun Closed
Dealership hours of operation
Mon - Sat 8:00 AM - 5:00 PM
Sun Closed

Careers

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Service Advisor

Kootenay Chrysler is currently looking for a Service Advisor to add to our Team.

We require our new team member to have at least 2 years dealership experience, preferably in an urban market. Experience at an FCA dealership is an asset but not required. Strong computer, phone, communication skills will be a necessity, as well as a positive attitude and strong work ethic.

Responsibilities and Duties

Communicate with customers in a timely and professional manner at the counter, over the phone, or electronically.

Document the issues or work to be performed within our shop management system.

Provide detailed quotes on the work to be performed.

Schedule the work to be performed with our Technicians.

Communicate thoroughly with our automotive technicians, shop foreman and office administrator Keep the customer updated on the status of their repairs.

Communicate estimated completion time and coordinate customer pick-up.

Invoice customers after the transaction has been completed.

Keep accurate track of inventory.

Booking appointments. Filing, processing paperwork and closing orders (general department paper flow)

Qualifications and Skills

Prior Automotive Service or Parts Experience.

Computer Skills - PBS knowledge a big plus!

Be able to work in a fast-paced environment and under pressure.

Have a focus on Customer Satisfaction.

Continual web and off-site training will be provided

Class 5 License - Ability to drive standard transmission vehicles

Compensation

Competitive pay plan will be based on skill and experience level

Benefits:

  • Extended health care
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance

Job Types: Full-time, Permanent

Apply Now